All Aristot units are shipped via UPS Ground. The shipping costs vary by location:
- Contiguous US = $100 for base+bassinet
- Alaska and Hawaii = $200 for base+bassinet
UPS Ground will deliver within one to five business days to all 50 states and Puerto Rico. Please be aware that Saturday and Sunday are NOT considered shipping days.
Orders generally ship next business day.
Orders may not ship the next business day for reasons including but not limited to: credit card processing errors, shipping and billing address verification, inventory availability, and high order volumes resulting from a promotion or sale.
Below is a map of estimated transit times using UPS Ground.
Example: If your order is placed on a Monday and it ships on a Tuesday, and transit time to your shipping address shows 2 days on the map below, your order will arrive that Thursday (shipping times starts on the ship date).
If you refuse the delivery of a package, you'll be charged for return shipping.
We currently only ship to the US. Shipping to Canada and Mexico will be offered at a later date.
We promise to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items. We will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, we are not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes.
Warranty & Damage Issues
Please examine your order carefully upon delivery to make certain everything is in perfect condition. If you have a question or concern about your order, please contact us immediately at firstname.lastname@example.org. Our business hours are Monday thru Friday 8:00 am - 5:00 pm MST.
If an item is missing from the order you receive, you must contact us at email@example.com within 7 days of the scheduled delivery date to inform us of the missing item(s). Our packages are checked for weight irregularities, and certain items will only be replaced as missing at our sole discretion.